Privacy Policy

Last updated October 27, 2026

This Privacy Policy explains how Top Loft Clothing ("we," "us" or "our") collects, uses and shares information when you visit this website, submit a form on it or order from a store we run for you. By using the site, you agree to the practices described here.

Information we collect

We collect information you give us directly, including:

• Your name, email address and phone number when you submit a form
• Details you share about your project, your timing and any files you upload, such as logos or artwork
• Anything you write in a message to us
• Your text message consent choices
• When someone orders from a store we run: their name, contact details, shipping or pickup details and what they ordered

We also collect limited technical information automatically, such as your browser type, device type, pages visited and the date and time of your visit. If you accept optional cookies, analytics or advertising tools may collect additional browsing data.

How we use information

• To respond to your request, set up your store and answer your questions
• To process, produce and deliver orders and provide customer service
• To send the text messages you agreed to receive
• To understand how the site is used and improve it
• To protect the site, prevent fraud and meet legal obligations

How we store and protect information

We keep the information you submit with service providers that host our website and handle our email and records. We use reasonable safeguards to protect it, and we keep it only as long as we need it for the purposes above or as the law requires.

Cookies and similar technology

This site uses cookies and similar technology. Strictly necessary storage remembers your cookie choice. Optional analytics and advertising tools load only if you choose Accept in the cookie notice. You can change your choice at any time with the Cookie Preferences link in the footer, and you can also block or delete cookies in your browser settings. If your browser sends a Global Privacy Control signal, we treat it as a decline and load no optional tools.

Third-party services

We share information with service providers that help us run our business, such as website hosting, email delivery, analytics (only with your consent) and the companies that help produce and ship orders. They may use it only to provide services to us.

SMS and Text Message Communications

When you submit a form on our site, we collect your phone number and your text message consent choices. We use this information only to send the messages you agreed to receive. Message frequency varies, and message and data rates may apply.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services. Information may be shared with subcontractors and service providers who support our business operations, such as customer service or communication platforms. All other use cases exclude text messaging originator opt-in data and consent. Mobile opt-in data and phone numbers will not be shared with third parties.

You can opt out at any time by replying STOP to any message we send. Reply HELP for help, or contact us at (712) 775-2194 or toploft.customs@gmail.com. See our SMS Terms for details.

Your choices and rights

You can ask to see, correct or delete the personal information we hold about you by emailing toploft.customs@gmail.com or calling (712) 775-2194.

Your California Privacy Rights (CCPA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you these rights:

• Right to know what personal information we collect, use and disclose
• Right to delete personal information we collected from you
• Right to correct inaccurate personal information
• Right to opt out of the sale or sharing of your personal information
• Right to non-discrimination for exercising any of these rights

Top Loft Clothing does not sell personal information for money. If you accept optional cookies, analytics or advertising tools may collect browsing data, and California law may treat that as "sharing." You can opt out at any time by choosing Decline under Cookie Preferences in the footer. We honor the Global Privacy Control signal as a valid opt-out request.

To exercise any of these rights, including the right to opt out of the sale or sharing of personal information, please submit a request by emailing toploft.customs@gmail.com or calling (712) 775-2194 with the subject line or message California Privacy Request.

We will confirm and respond to your request within 45 days, as California law requires. We may need to verify your identity before acting on it.

Children's privacy

This site is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

Contact us

Top Loft Clothing
526 N Adams St, Carroll, IA 51401
(712) 775-2194
toploft.customs@gmail.com